Our Approach to COVID-19.
We are writing to share our approach to the COVID-19 pandemic with you and assure you of our commitment to maintaining uninterrupted service during these extraordinary times.
Our office will remain open and fully functioning. However, we are ready to remain operational even if access to our office is restricted and remote work is necessary.
Over the past year, we have taken a number of steps to enable us to work virtually and serve you remotely, such as establishing a cloud-based secured firm portal, using cloud-based tax programs, providing a VPN that allows us to access all our programs and files remotely, using technologies, such as Zoom, for online meetings, and introducing a VOIP phone system.
In the next week, we will be sending you an invitation to our portal, which can be accessed from our website – www.chaplinco.com.
The portal will enable you to upload all personal, corporate or other documents, and allow us to send you your final tax returns, financial statements, and other documents electronically, which you can download and store on your computer for your easy access in the future.
Please accept this invitation as soon as possible. If you do not receive an invitation, please advise us.
As you know, these next few weeks are normally a very busy time in the office with many of you coming in to deliver documents, meet, discuss and prepare your tax returns. It is a time that we enjoy meeting with you.
However, in light of the new protocols for COVID-19, we request that you restrict your visits.
Please call or email before coming to the office as this will help to determine how best to help you.
We are committed to maintaining the quality and timeliness of service that you expect from us.
The safety of our clients and staff is our utmost priority, and we will do everything we can to adapt to the current situation and keep you informed of any new developments.
We wish you well during this difficult time.
All the best,
Gail Bergman, Roger Chaplin,
Chaplin & Co., Chartered Accountants
1110 Finch Avenue West, Suite 710
Toronto, Ontario M3J 2T2
T: 416 667 7060 F: 416 663 3746
Gail: 416 650 7996
Roger: 416 650 7991
Matthew: 416 650 7982
Chris: 416 650 7984